Building new telecommunications solutions for cloud requires a number of areas to be addressed to align cloud requirements to product delivery and cost versus revenue mapping.
By working with classical product management techniques we can define the scope and requirements of the solution. By understanding the solution offer and evaluating the constituent parts, a suitable architecture can be proposed, costed and tested.
You may already have a cloud supplier relationship that can meet the requirements or need to look at options based on cost, location or technology constraints.
I have implemented cloud Solutions on Amazon web services Google Cloud Platform and Microsoft Azure as well as regional hosting providers and customer data centre solutions with hybrid cloud.
Managing the costs for your cloud infrastructure can be critical to service delivery success and operating margins. Here are some of the areas I focus on with cloud engagements:
Build a culture and process to ensure that you are making the spend with accountable cost centres. It's very easy to add to your cloud deployment and takes discipline and teamwork to switch off, archive and delete unused elements.
The paradigm of you can have it "quickly, secure or cheap :- pick two options" certainly resonates with cloud costs. With pressure on delivery timescales and security, teams often get approval to spend more but don't get the time to go back and cost optimise. By building in cost measurement you can keep monitoring costs and take timely action.
Engage with the provider and third party experts to manage your billing and cloud costs. There is a big difference between being aware and being expert in cloud costs. It's a complicated and ever changing equation so I bring in external expertise to bring down costs ands let the in-house team focus on their core business.
Many applications can be hosted in a single territory or optimised using content distribution tools for global delivery; however telecommunications solutions require careful consideration of location.
Voice and video calling it's highly susceptible to quality impact from network and processing delay. Whether it is a contact centre providing customer service or a safety critical system, the quality of Real-Time voice and data depends upon the cloud architecture and topology. You can benefit from my decades of experience building telecommunications solutions on data networks to optimise your end user experience.
The operational and technological revolution that cloud has delivered often hides the technical reality that can impact performance if not considered with respect to the solution. Working with providers and solution architects to ensure the elements are connected to deliver best performance and cost will pay dividends in the production solution. The good news is that I love pasta and technical things and can guide your development or migration in this respect.
Supporting the Sales team and their requirements while providing insights into their options with regards to the cloud solution is a critical role of the Product Management function.
Enabling transparency by defining the product offer(s) is an essential internal practise that aligns the revenue and technology business teams. I can establish or review your activities towards continuous product definition and go to market planning.
If you are a start-up or a scale-up then you will be used to change. Addressing the structural, technology and behavioural transformation required to succeed in a cloud product deployment is often beyond the capability of a busy team.
I can build the communications bridges between teams and establish the go-forward behaviours required for effective product management. While providing direct resources to achieve immediate results we can define and implement the transformation required to continue to satisfy the sales revenue strategy.